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WHY BUY WITH US?

HAVE YOU EVER ASKED YOURSELF, "WHY BUY AT MITSUBISHI PITTSBURGH?"

For starters, our established Mitsubishi dealership in Pittsburgh offers customers great value and top-tier customer service, second to none with a family feel. And it’s apparent. We have customers come from Pittsburgh, Ross Township, Wexford, Hampton, Fox Chapel, and all over Western PA to buy new and used Mitsubishi and used cars from us. Our customers initially come in for a car, but they come back because of how they are treated. To us, you are not just a number. The biggest compliment we receive is when someone tells us they feel like part of the family!

 

Our beliefs stem from Jim Shorkey Sr, who started Jim Shorkey Family Auto Group back in 1974 with a humble 3-car showroom. Since 1974, the Jim Shorkey Auto Group has grown to become one of the most recognized automotive name is Western PA. In total, three generations of Shorkeys currently work at our dealerships. It’s not rare to receive a call from Russ Shorkey to see if you like your brand new Mitsubishi or talk to Jim Shorkey III about concerns you have about a vehicle.

 

In addition to our commitment to excellence, we have teams of specialists, like finance, sales, and service and parts, to answer and advise you with your automotive decisions. And with our non-commissioned sales team, you can rest assured we will work to help you find the car you need, rather than try to sell you something you don’t for a higher paycheck. Our sales team is here to work for you, not against you.

CUSTOMER SATISFACTION PLEDGE

We, the family members of the Jim Shorkey Family Auto Group, pledge to provide the following to every customer, every single day.

 

  • We consider our customers to be the foundation of success and will appreciate their business EVERY SINGLE DAY.
  • We will provide the best possible customer service – THE BEST – in all departments EVERY SINGLE DAY.
  • We will maintain a positive attitude EVERY SINGLE DAY.
  • We will conduct ourselves with honesty and integrity EVERY SINGLE DAY.
  • We will be easy to do business with EVERY SINGLE DAY.
  • We will be thankful for everything we have – An Attitude of Gratitude – EVERY SINGLE DAY.

LOVE THE TEAM, LOVE THE CUSTOMER, KEEP IT VERY VERY HUMBLE

WHERE ARE WE LOCATED?

Jim Shorkey North Hills Mitsubishi


1010 Ross Park Mall Drive

Pittsburgh, PA 15237

OUR HOURS

SALES

Monday9 AM - 8 PM
Tuesday9 AM - 8 PM
Wednesday9 AM - 8 PM
Thursday9 AM - 8 PM
Friday9 AM - 8 PM
Saturday9 AM - 6 PM
SundayClosed

SERVICE

Monday8 AM - 6 PM
Tuesday8 AM - 6 PM
Wednesday8 AM - 6 PM
Thursday8 AM - 6 PM
Friday8 AM - 6 PM
Saturday9 AM - 4 PM
SundayClosed

PARTS

Monday8 AM - 6 PM
Tuesday8 AM - 6 PM
Wednesday8 AM - 6 PM
Thursday8 AM - 6 PM
Friday8 AM - 6 PM
Saturday9 AM - 4 PM
SundayClosed